As every piece is made to order, unfortunately we are unable to offer refunds. Each piece is made only once the order is received, a lot of time and care is spent in making our capes and dresses, so please ensure you order with complete certainty!

 If you are not satisfied with your purchase, please do get in contact to discuss our circulating scheme as we can take back the cape from you put it in the rental market which give you the opportunity to order new one at a discounted price.

 For the bespoke dresses and bridal as our process is straight forward your dress is already approved on the toile fitting so it will be absolutely perfect to what you already approved.